You can recycle your refill components or refill lids, as well as all non-refillable product lids and pumps. 

Keep your glass bottle/ jar, pump and overcap/ lid for your refillable products; you will need these for when you purchase a new refill component. Recycle your non-refillable glass bottles and jars yourself however you would usually recycle glass. We don’t recycle the glass because it’s already recyclable. 

Although not strictly necessary, we recommend cleaning and drying your components before posting them to prevent any leakage in transit. 

As many as you want. 

Sadly not. Our items have been carefully analysed and, as a result, are being recycled in a specific way. We wouldn’t know the composition of other brands’ materials and hence would be unable to recycle them. 

We advise using a pre-used envelope that is exactly the right size. We don’t advise wasting space or paper with a bigger envelope. We also think it’s best to avoid a box; this takes up more space so it’s definitely less efficient. 

If it doesn’t fit, take your envelope to a post office for drop off. 

All of our refills can be purchased.

We have two types of refill components: bottles and jars.

For the bottles:

The refill is screwed to the pump. To remove, simply unscrew the pump from the outer glass bottle. Pull the pump and the refill component out of the glass bottle. Then, unscrew the pump from the refill component. 

If you have bought a new refill component. Remove the lid from this component (keep it for recycling later). Screw the refill component to the pump that you had previously, and then place this inside the glass bottle and screw the pump into the glass bottle.

For the jars:

The refill cup sits inside the glass jar. To remove, simply unscrew the lid from the outer glass jar. Pull the refill cup out of the glass jar.

If you have bought a new refill component. Remove the lid from this component (keep it for recycling later). Place the component into your glass jar that you had previously, and then screw the lid to the glass jar. 

Approximately 142 billion units of packaging are produced by the beauty industry each year, and the majority ends up in landfills or in the ocean because they’re not properly recycled or recyclable. Our recycling scheme prevents this from happening; components are repurposed into new products, giving them a second life.

Yes, of course. More information can be found here.