Sustainability is one of our core values and we’re working towards creating a circular product.
As part of this commitment, we have launched a recycling programme with First Mile.
Who Are First Mile?
First Mile is a leading sustainability service, who has revolutionised business sustainability, through waste reduction and recycling. Over 25,000 UK businesses use First Mile to help with zero-to-landfill waste collection, recycling collection services, secure shredding and green energy solutions. Through innovative technology, they have created a reliable service that contributes to improving how we reuse and recycle.
I’m excited to be live with our first refillable products; soon all our 30ML and 50ML products will be refillable. We’ve been working on this for some time, and believe it’s an important next step in our sustainability journey. I noticed that a number of brands have refillable packaging without a recycling scheme for the refill. This didn’t feel quite right to me, so we’ve partnered with First Mile to recycle our refills. When you finish a refillable product, you keep the pump and/or lid and glass bottle or jar and recycle the refill component. You can then repurchase a new refill separately at a lower cost.
Irene Forte, Founder
We have just launched a number of refillable products, and all of our 30ML and 50ML products will soon be refillable.
These refillables allow you to purchase the original bottles once and continuously replenish them with recyclable refill components when the product is finished, which come in reduced packaging.
Our recycling partner, First Mile, shreds the refill components into flakes or granules, and then converts them into plastic pellets to produce car parts and pipes, giving them a second life.
This system allows us to design out waste and keep products and materials in use. Plus, it costs you nothing.
Our programme doesn’t stop there. For our few remaining non-refillable products, the glass bottles and jars can be recycled at home as you would usually recycle glass, while the lids and pumps can also be recycled via our First Mile recycling programme.
The First Mile Recycling Process
First Mile receives your components, lids or pumps
They sort and wash the components, lids or pumps
They shred them into flakes or granules
They convert them into plastic pellets
They are used to produce car parts and pipes
Click here or follow the link in your order confirmation to enter your order ID and email address.
Select what product(s) from your order you would like to recycle.
Select the reason for return; this is where you indicate what you would like to recycle:
1. Refill component (on its own)
2. Refill component (with refill lid)
3. Non-refillable product pump
4. Non-refillable product lid
Select your preferred return method, either printing your label at home or at a USPS location.
Receive your return confirmation number via email; use this if you have any queries.
Take your return to a USPS location.